It is probably the worst customer service of any store I have ever been in my entire life
Attempted to give them a chance, went to the website and order an adapter piece to connect a gas Line, claimed to be 3/8 x 3/8 which was perfect. Placed my order and when it arrived I looked at it though it was wrong and to my surprise it was not and instead a 1/2 x 3/8. I attempted to contact customer service to get the correct piece and instead of sending me out the correct piece they instead wanted to argue that it was my fault. There website is messed up and they even changed it after I contacted customer service, My confirmation email says 3/8 x 3/8 and they wont to take no responsibility. AVOID IF POSSIBLE as they do not have an organized system and if the off chance happens that they mess up, they will shrug off the blame instead of working to find a resolution.
Very Professional Business and there always Helping above and beyond wether your buying or simply asking advice about a certain product or project..
High priced, dirty, poor service. The store is a mess. products just laying around no clear organization.
It's a state-of-the-art hardware store! I love it so much I love the smell!!
Midland True Value Hardware is a US Hardware Store based in Grandview, Missouri. Midland True Value Hardware is located at 12012 Blue Ridge Ext, Grandview, MO 64030, USA.
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